Our 5 year Anti Corrosion warranty
DO IT ONCE. DO IT RIGHT.
Here at MSB we pride ourselves on the high quality of work, quality ethics and procedures.
In most cases we offer a free five year anti corrosion warranty on our work,
Our system will outlast the five years cover we offer, we offer this for your peace of mind knowing you have placed your work into experienced & knowledgeable hands.
MSB are not the cheapest around, but by paying that little extra for quality work & materials over lesser coaters pays dividends in the long term.
Our free warranty covers Paint fade, paint lift, corrosion , chipping or flaking.
We stand by our commitment and offer the best service possible should you ever need to make a claim.
Your invoice will need to be presented along with the job number if making a claim.
Items must be cleaned regularly using suitable cleaning products.
Road salt should be removed as soon as possible.
No acid cleaners to be used. No abrasive products as such as T cut.
Does not cover abusive use.
Abusive or accidental damage.
Use of unstable cleaning products.
Wear and tear,
You have advised your items are not suitable for powder coating.
Third party repair work. Poor re-assembly work. Careless transport of items coated from our factory.
Shortage or damage must be reported within 24 hours of delivery. We do advise you to asked for delivery insurance to cover loss or damage whist in the hands of delivery companies. Once items have left our premises we cannot be held responsible for any loss or damage by third parties.
Collection, All items collected from our factory should be fully inspected prior to payment.
Please note: if you return your items we have previously worked on or experiencing problems , we will endeavour to help where possible – regardless of the problem or cause and indeed should the items be of our warranty period. We will be happy to help.
Happy, satisfied customers are very important to us and as such we take complaints very seriously.
Our Opening Times:
Monday to Friday: 9.00am – 5.00pm
Saturday: 9.30am – 12.00pm
Closed Bank Holiday weekends
Tel: 01621 841100
Fax: 01621 842233
Unit 2a, Benbridge Industrial Estate,
Heybridge, Maldon, Essex,